Terms of Service

Agreement to Terms

By using Kumiko, you agree to these terms. We've tried to keep them simple and fair. If you have questions, just ask us.

These terms apply to all users of our restaurant digitization platform. We reserve the right to update these terms, but we'll notify you of any significant changes.

What We Provide

Kumiko provides digital menu creation, online ordering, and website services for restaurants. We help you digitize your business and connect with customers online.

• Digital menu creation and management
• Online ordering system
• Restaurant website creation
• Payment processing integration
• Customer support and technical assistance

Your Responsibilities

To use our service, you agree to:

• Provide accurate information about your restaurant
• Keep your account information up to date
• Use the service in compliance with local laws and regulations
• Not use the service for illegal or harmful purposes
• Respect intellectual property rights
• Pay fees on time if you're on a paid plan

Payment Terms

Fair and transparent pricing:

• Free plan: No charges, no credit card required
• Paid plans: Billed monthly or annually
• All fees are clearly displayed before you sign up
• You can cancel anytime with no penalties
• Refunds available within 30 days of payment
• We use Stripe for secure payment processing

Intellectual Property

We respect your content and you respect ours:

• You own your restaurant content (menus, photos, etc.)
• We own the Kumiko platform and technology
• You grant us permission to use your content to provide our service
• Don't copy or misuse our platform or technology
• Don't upload content that infringes on others' rights

Privacy and Data

We take your privacy seriously:

• We collect only what we need to provide our service
• We don't sell your data to third parties
• We protect your data with industry-standard security
• You can request access to or deletion of your data
• See our Privacy Policy for full details

Service Availability

We strive to keep Kumiko running smoothly:

• We aim for 99.9% uptime but can't guarantee 100%
• We may perform maintenance that temporarily affects service
• We'll notify you of planned maintenance when possible
• We're not liable for downtime beyond our control

Termination

Either party can end this agreement:

• You can cancel your account anytime
• We can suspend accounts that violate these terms
• We'll provide notice before terminating paid accounts
• You can export your data before cancellation
• Some provisions survive termination (like payment obligations)

Limitation of Liability

We provide our service "as is" and limit our liability:

• We're not liable for indirect or consequential damages
• Our total liability is limited to what you paid us in the last 12 months
• We're not responsible for third-party services we integrate with
• You use our service at your own risk

Changes to Terms

We may update these terms occasionally:

• We'll notify you of significant changes
• Continued use after changes means you accept them
• You can cancel if you don't agree with changes
• We'll post the current terms on our website

Questions?

If you have questions about these terms, please contact us: