Privacy Policy

Introduction

At Kumiko, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our restaurant digitization platform.

We believe in being transparent about our data practices. We don't sell your data, we don't track you across the web, and we only collect what we need to provide you with our service.

Information We Collect

Account Information

• Name and email address when you create an account
• Restaurant name and contact information
• Payment information (processed securely through Stripe)

Menu and Business Data

• Menu items, prices, and descriptions you upload
• Restaurant photos and branding materials
• Order and transaction data

Usage Information

• How you use our platform (pages visited, features used)
• Device and browser information for technical support
• IP address and general location (country/region level)

How We Use Your Information

We use your information only to provide and improve our service:

• Create and manage your digital menu and website
• Process orders and payments
• Provide customer support
• Send important service updates (not marketing spam)
• Improve our platform based on usage patterns
• Ensure platform security and prevent fraud

Data Sharing

We don't sell your data. Period. We only share information in these limited circumstances:

• Payment Processing: With Stripe to process payments securely
• Legal Requirements: If required by law or to protect our rights
• Service Providers: With trusted partners who help us operate our platform (all bound by confidentiality agreements)
• Business Transfers: In the unlikely event of a merger or acquisition

Data Security

We take security seriously:

• All data is encrypted in transit and at rest
• We use industry-standard security practices
• Regular security audits and updates
• Limited access to your data (only what's needed to provide service)
• Secure payment processing through Stripe

Your Rights

You have control over your data:

• Access: Request a copy of your data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Opt-out: Unsubscribe from non-essential communications

To exercise these rights, contact us at privacy@kumiko.com

Cookies and Tracking

We use minimal cookies:

• Essential Cookies: Required for the platform to function
• Authentication: To keep you logged in
• Preferences: To remember your settings

We don't use tracking cookies, advertising cookies, or any third-party analytics that track you across websites.

Questions?

If you have any questions about this Privacy Policy or our data practices, please contact us: